OWNER RELATIONS

EP Energy E&P Company, L.P.’s relationship with our interest owners is an integral part of our business. We understand how important your ownership is to you, and we believe that communication is critical to maintaining a good relationship. The goal of our Owner Relations team is to provide all owners with a high level of service. We are committed to answering inquiries in a professional, timely, and accurate manner.

Please note, EP Energy Corporation emerged from Chapter 11 on October 1, 2020. Information about the Chapter 11 process or inquiries related thereto can be directed to Prime Clerk at https://cases.primeclerk.com/EPEnergy/ or 877.502.9869.

OWNER RELATIONS ONLINE SYSTEM

How to Self Register for Online Check Detail: Have your current revenue/royalty payment handy. Click the above link to access our Online Check Detail with EnergyLink. If you have trouble registering for an EnergyLink login or have questions, please go to https://www.energylink.com/contact or call 1 888 573 3364.

Click here to view Annual Notice to All Persons Holding Royalty Interests in TEXAS with Oil and/or Gas Production.

HOW DO I CONTACT EP ENERGY E&P COMPANY, L.P.?


Please see our FAQ below and contact us for any remaining questions. Please understand that we will only answer inquiries from the individual(s) whose name(s) appear on the account or the owner’s legally recognized agent. This is to protect the confidentiality of information regarding your account.

When contacting us via phone at the number above, please have your Owner Number/Business Associate Number ready (an eight digit hyphenated number located at the bottom left hand corner of your revenue check detail). If our analysts are busy assisting other owners please leave a message including your name, owner number, phone number, and a brief message regarding the reason for your call. An analyst will call you back the same day or within 48 hours.

When contacting us at the email address above, please include your Owner Number/Business Associate Number (an eight digit hyphenated number located at the bottom left hand corner of your revenue check detail), your phone number, and the nature of your inquiry so we can best serve you.


FREQUENTLY ASKED QUESTIONS


Checks are mailed on the last business day of each month. We ask that you wait at least two weeks before you contact our Owner Relations Department. Due to potential postal delays (holidays / weather) a revenue check may take longer to arrive.
Your account must accumulate a minimum balance of $100.00 in order for a check to be issued unless otherwise designated. A check will be issued in either March or April on an annual basis to all accounts in a pay status with a balance of $ .01 or greater.

You will need to contact our Owner Relations Department. We require a written request to stop payment on a check, signed by you, the owner. Upon receipt of that written request we will research the check and take the appropriate action. If it is voided and the funds are to be reissued to you, that will occur on your next revenue check along with any current revenues due you. Checks that are 180 days or older will not be honored by our bank. These should be returned to the address below to be voided and reissued.

EP Energy E&P Company, L.P.
Attention: Owner Relations Department
P O Box 4660
Houston TX 77210-4660

Yes, upon request from you we will obtain a copy and send it to you either by fax or mail.

If your name has changed, please provide us your change of name (from and to) with a copy of your marriage certificate, divorce decree (first page and signature pages), or any court document supporting the name change. If your address has also changed, please provide your new address as well, using the address change form.

If the property has been divided by the divorce decree, the full decree is required and must be accompanied by a recorded conveyance document covering the property involved. Please see our policy on transfer requirements.

Please provide verification of Tax ID to be used with the Certificate of Name Change, Certificate of Merger, Dissolution of Partnership, or appropriate documentation required for changes in business name.

Provide a copy of the conveyance document properly recorded in the county/parish in which your mineral interest is located to:

EP Energy E&P Company, L.P.
Attention: Division Order Department
P O Box 4660
Houston TX 77210-4660

You will need to advise us of the death of the owner. The interest may be suspended pending receipt of appropriate transfer documents. The requirements for ownership transfer due to death vary by state and are dependent on whether or not the decedent had a will. After you notify us, our Division Order Department will contact you to advise you what documentation is required. Additional information can be found here Wills, estates, inheritances

Provide an assignment or deed document of conveyance that has been recorded in the county/parish and state where the minerals reside. Be sure to provide the social security number of the new payee, the address, and daytime telephone number. Please mail documents to the following address:

EP Energy E&P Company, L.P.
Attention: Division Order Department
P O Box 4660
Houston TX 77210-4660

Provide a copy of the Trust Agreement or Memorandum of Trust in addition to a conveyance document from the current owner of record into the Trust. These documents must be recorded in the county/parish and state where the minerals reside and mailed to:

EP Energy E&P Company, L.P.
Attention: Division Order Department
P O Box 4660
Houston TX 77210-4660

You will need to provide a copy of the applicable portion of the Trust document that identifies the successor Trustee, the duties and power of the Trustee, and the circumstances leading to the replacement of the Trustee. Let us know if there is a change of address. Mail these documents to:

EP Energy E&P Company, L.P.
Attention: Division Order Department
P O Box 4660
Houston TX 77210-4660

IRS regulations require payors to withhold 24 percent of the gross proceeds from any payee who has not provided a Social Security Number or Employer Identification Number. To provide a Social Security Number or Employer Identification Number, Form W-9 may be downloaded here. Completed and mailed to:

EP Energy E&P Company, L.P.
Attention: Owner Relations Department
P O Box 4660
Houston TX 77210-4660
Also, Utah requires withholding of State Income Tax from gross proceeds paid to owners for their Utah property interests whether they live in or out of the State of Utah.

When Backup Withholding or State Income Tax Withholding is made, the amount will be reported on the Form 1099 for the year and the payee may claim credit for it when the appropriate income tax return is filed.

The division of interest decimal is your true ownership decimal. The disbursement decimal reflects your proportionate share in the sale of production from the property in which you have an interest. The two decimals can differ if there are multiple working interest owners in the property with different marketing arrangements. The disbursement decimal reflects your proportionate share of the volumes your lessee receives for sales that month.

This column includes but is not limited to costs associated with gathering, transporting, dehydrating, and processing oil and gas.

Occasionally adjustments must be made on revenues previously paid to you. When this occurs the original payment is reversed and the new amount is paid. These negative amounts must be subtracted when calculating your total. These adjustments become necessary for various reasons such as: We were originally provided incorrect production figures (volumes), or pricing from the transporter or gatherer of production, and need to correct that information, production may be allocated incorrectly and must be corrected, or a tax rate may have changed. We make every attempt to properly account for the volume and the price in accordance with your Lease Agreement and State statutes. When a correction to achieve that goal is necessary it could result in a negative or positive effect on your check.

Several factors contribute to the variance of your check total. Changing market conditions will cause the price to fluctuate. Mechanical problems, operational problems, routine maintenance, and even weather conditions may cause a well to have some downtime. As properties age there is a normal trend for production to decline. Prior period adjustments will cause the total amount of your check to change. In some states Ad-valorem tax deductions may have been applied. If you feel that there is a problem with your check you need to contact Owner Relations.

This should only occur when a reimbursement of severance tax or other deductions has occurred. In certain states there is a tax allowance for wells that have a high cost for drilling and producing. When we are advised that this reduction is allowable we reimburse the owner for severance taxes that have been withheld.

Payments may differ for several reasons: One owner could have Federal Backup Withholding taken from their check, or Non Resident Tax Laws may create a difference. The difference could also occur due to the rounding of decimal interests, or one owner may be setup with a different minimum check threshold. A family member could also have additional interests in other properties. Please remember that it is our policy to not discuss any other owner’s interest even if they are a family member.

Payment is made as soon as complete title information is received, but not later than the terms of the lease or state statutes allow.

EP Energy E&P Company, L.P. cannot provide an appraisal as the value is a matter of opinion. You may contact a royalty broker or local banker in the county/parish where your lease is located.

All states have laws that require the reporting of unclaimed funds belonging to owners who cannot be located.You will need to contact the applicable state(s) to reclaim funds that have been escheated and belong to you. A website you may find helpful is www.naupa.org National Association of Unclaimed Property Administration)

1099 Forms are required by law to be mailed out by January 31st. If you have not received your Form 1099 within two weeks after that date you may contact Owner Relations to receive a duplicate.

The amount required by IRS to be reported on the 1099-Misc Form is the gross amount of your checks (before taxes or other deductions). Your 1099 gross amount should agree with the YTD (year to date) totals on your last check for the year. Click here for an example of how to find these amounts on your last check for the year.

If you have more than one owner number or more than one sub for your owner number you will receive a Form 1099 for each owner number and sub.

Currently Utah, Oklahoma, and New Mexico require a backup withholding tax for non resident interest owners. Additional 1099s are issued to those owners for each state.

EP Energy E&P Company, L.P. cannot provide tax advice. You will need to contact your tax advisor regarding questions concerning your tax return.

You need to be sure that we have your current address and Social Security number. Forms to correct either of these are available for you in this website. 1099s are issued to royalty owners who have received a gross amount of $10.00 or greater during the tax year and to working interest owners who have received $600.00 or greater during the tax year. Entities identified as corporations are generally not issued a 1099.

Changes will be made when you submit the required documentation to Owner Relations. The deadline for submitting changes is March 15th of the current year. Please notify us as quickly as possible after receiving your 1099 to be sure your information is corrected prior to submitting the information to IRS.

Duplicates can be provided to you should you misplace your form. Please contact Owner Relations at (713) 997-1200 and be ready to provide your owner number (s) and verify the address for mailing the form to you.